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Casella Solutions Service Returns

Contact* Telephone
Please note only one RMA ticket is required if multiple products are being returned. Please include a full list of the products being returned including serial numbers.
If products are being returned for repair, it is essential that details of the fault(s) are fully detailed in the fault description field. Failure to do so may result in improper or delayed repair.
Serial #*
Accessories Being Returned?
Reason for Return?*
Has your product been used for sampling hazardous materials?* YesNo
If your product has been used for hazardous material sampling you must complete a decontamination report before returning your goods. Please download this form here and return with your product.
Access code
Copy the code here:
Fault Description   preview
Please attach your purchase order to this request below if applicable.
There is a minimum charge for all service returns to cover the cost of inspection and administration. Should you choose not to proceed with the repair this charge will still apply.

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